want our hats in your boutique?

FAQS

How do I know if my order was placed successfully?

Upon submitting your order, you will be directed to an order confirmation page where you will find your unique order number. This page indicates that your order has been successfully placed and is in the process of being fulfilled. Additionally, you can expect to receive an email confirmation shortly after submitting your order.

Do you accept returns/exchanges?

We gladly accept exchanges within a 30-day period from the date of purchase. However, please note that returns will only be issued as store gift cards.

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When you visit our website, log in, register, or open an email, we may use cookies, ad beacons, and similar technologies in association with our online data partners or vendors. These technologies may collect information about your activities and may be used to personalize and deliver targeted communications and marketing, including to the email addresses associated with your account. However, we respect your preferences and offer you the option to opt out of receiving such communications and marketing. If you do not wish to receive these communications, you can unsubscribe or adjust your preferences by following the instructions provided in the emails or by contacting our customer support. Please note that even if you opt out of receiving marketing communications, we may still send you transactional or service-related messages, such as order confirmations or important updates regarding your account. By continuing to use our website, you acknowledge that you have read and understood our use of cookies, ad beacons, and similar technologies, and you consent to the collection and processing of your information as described in this policy. If you have any questions or concerns about our use of cookies and similar technologies, please contact us.